How to Encourage Employees to Pursue Professional Development
Professional development shouldn't stop just because someone lands a good job at your company. Here's how to encourage it in the workplace.
Employees who pursue professional development in their careers tend to have higher productivity and job satisfaction.
Employers should create opportunities for formal and informal professional development.
Some professional development programs include "lunch and learns," internal mentorships, company or industry expert speakers, and online programs.
This article is for small business owners, HR managers, and team leaders who want professional development ideas to help employees learn and grow.
As the worldwide business landscape evolves, responding to the whims of technology and increased competition, so does the importance of professional development programs. Designed to arm employees with new resources to succeed in their positions, even preparing them to accept additional duties within the company, these programs are gaining in popularity, complexity and necessity. According to Steve Hawter, vice president of learning and development at The Learning Experience, professional development "controls an employee's readiness for contributing to a company in new ways, whether the company adopts a new strategy, expands or needs change." To keep up with the rapid pace of change in the business world, employees must be encouraged and supported to seek refresher courses and accept new challenges. "It is less important to learn a topic or skill than to be able to adapt to new and evolving workplace challenges," Nanette Miner, Ed.D., owner of The Training Doctor, told Business News Daily. "It is important not to remain a dinosaur in your industry to keep your job and remain valuable."
Training vs. professional development There are definite differences between training and professional development, said Hawter. "Training fills in a gap, but development looks to the future and growth of the company and employee." Professional development begins on day one of a new job, in Miner's opinion. "For company longevity, there should be a clear career path," she said. Conversely, training is based on the needs of the organization at the time. While employees can co-train on a mutually agreed topic, professional development budgets have shrunk in the past few years. "Companies are not investing in their talent," Miner said. "My overarching belief is that more money has to be invested in self-management, ethics, communication (written and verbal) and leadership skills."
Key takeaway: Training fills a gap, whereas professional development focuses on employee and company growth.
Importance of professional development programs Many employers shy away from professional development programs, thinking they are unnecessary. However, there are several ways these programs can benefit not just your employees, but also your business.
Employee knowledge and advancement Beyond the benefits of supplemental training for one's job, professional development enhances an employee's value and ensures they remain relevant in their career field, said Steve Smith, founder and CEO of GrowthSource Coaching. Professional development can also involve an employee becoming certified in a field complementary to their current position. Development certification is one way for staffers to demonstrate they can perform bigger and better things, upping their value to their employers and the workforce in general. "Becoming irrelevant is the fastest way to lose your job or, if [you own] a company, have your business decline," Smith said.
Employee job satisfaction According to Smith, many people pursue professional development to bolster their confidence in what they do at work, "which is a noble reason to continue to develop yourself." This confidence can translate into higher overall job satisfaction, which in turn increases employee performance, productivity and morale.
Employee retention Businesses that do not offer career-building educational opportunities for their staff tend to see greater employee turnover than those that do provide those resources. Miner said that disinterest correlates to "why companies are finding hiring and retention so hard. They are not investing in professional development, and employees leave." Interesting, challenging and career-enhancing education is becoming an employee "expectation," said Hawter. Companies that don't invest in a culture that prioritizes educational training programs for their staff run the risk of losing them to employers that do.
Key takeaway: Professional development programs improve employees' knowledge, skill sets and job satisfaction, resulting in higher employee retention.
Foundations of a strong professional development program Even the most impressive professional development program is destined to fail if a participant does not "buy into" the initiative, said Hawter. These are the two pillars of a viable professional development program:
It must offer continual development.
It must allow staffers to determine the pace of their enrichment, giving them control over their educational path.
Continued micro-learning opportunities According to Hawter, "micro-learning" is a big buzzword in the learning and development universe. Micro-learning means an educational opportunity that focuses on small concepts. One example of this niche learning is teaching a staffer how to connect with the mobile generation. That knowledge in particular is all the more important since an ever-increasing number of millennials and Gen Zers work remotely. Because the modern workforce comprises three or four generations, a one-size-fits-all approach to employee enrichment is simply outdated, Hawter said.
Formal and informal learning opportunities The availability of both formal and informal professional development opportunities is imperative in today's modern workforce. Webinars and podcasts are examples of informal learning that gives the participant total control over when they seek assistance. That is partly why informal professional development programs are more impactful when combined with formal offerings. The best professional development programs are overseen by professional organizations, such as Dale Carnegie Training, because those workshops "focus on leadership," said Smith. "Those programs are designed to teach new things but also provide game plans to help [companies] implement professional development in the workplace."
Program follow-ups Even companies that start with the best of intentions might stop fully supporting learning and development efforts over the long term, Smith said. Regular follow-ups are necessary to ensure employees are using everything they have learned to improve their performance. Hawter urges companies not to minimize the importance of employee development, largely because "PD ensures employees know of the company's investment in them and demonstrates the company's real concern" for their welfare.
Key takeaway: A strong professional development program should offer continual formal and informal employee development opportunities that match the employees' needs.
Employee professional development ideas As team members, your employees can work both individually and together to reach a common goal. The personal growth of each employee contributes to the success of the entire business. According to Adrian Ridner, CEO and co-founder of Study.com, the acknowledgment of an employee's talents and successes in fulfilling their job responsibilities builds their confidence, which increases employee retention and morale. An Akumina study showed that millennials tend to favor moving from one job to another. Empowering employees, especially younger workers susceptible to job hopping, to succeed in their current roles and ultimately move up could reduce this turnover. There are numerous ways for employees to pursue professional development. Follow these steps to find the program – or combination of programs – that works best for your team.
1. Consult employees about their developmental needs. Addressing skill gaps among employees is essential for business owners and managers. You and your team managers or HR representatives should meet with your employees regularly to discuss each one's job performance and areas where professional development would benefit them and the company. The conversation should include suggestions for improvement, showing the employee the company cares about them and their future. Additionally, bouncing professional development ideas around the office empowers employees to play an important role in the program while encouraging personal and professional growth. "Creating a culture of learning in the workplace is a shared responsibility," Ridner said. He added that employees should feel free to suggest academic or professional development programs.
2. Form partnerships with other companies and industry speakers. Businesses should consider forming partnerships or provide access to workplace education, like online lessons and in-house training sessions, Ridner said. You could also turn to online industry offerings or connect with experts in your field.
3. Use technology to your advantage. It's crucial for employees to keep pace with societal and technological developments. Since rapid technology advancements impact most industries, professionals armed with diverse skills and abilities offer more flexibility and value to employers than those whose learning has stagnated. "With the advent of technology and online learning, it's easier and more inexpensive than ever to foster a culture of learning in the workplace," Ridner said.
4. Create an internal mentorship program. According to Ridner, employers should arrange brainstorming groups or mentorship programs to help staffers connect with one another. For example, Study.com organizes 24-hour "Rockethons," during which the company forms small teams to discuss ideas, create prototypes, improve tools and more.
5. Start an ongoing lunch-and-learn program. Get an expert speaker or knowledgeable team member to teach your employees in an informal lunch setting. The expert can present to the team, and then employees can engage in a creative discussion with the expert, gaining front-row knowledge on a specific topic. This is a great monthly event that can help educate employees without taking up too much of their time. Many companies pay for lunch for the employees to eat while listening to the speakers, which gives staff an incentive to come and an even more positive association with the sessions.
7. Encourage active participation. While some staffers welcome professional development opportunities, others might be reluctant. As an employer, you should encourage educational pursuits in and out of the workplace. You could also organize initiatives to stimulate new ideas.